14-day, no-conditions refund
If you ask within 14 calendar days of a Hypnolune charge, we will refund that charge. You do not need to complete a programme, provide a reason or prove that the product did not work. This promise is additional to any mandatory rights you have under local law.
How to request a refund
Email support@hypnolune.com from the purchase email and include the Lemon Squeezy order number if available. Write “Refund request” in the subject. We will confirm the request and send an approved refund to the original payment method. Bank and card processing times can vary.
Cancel future renewals instantly online
A refund request and cancellation are separate. To stop future charges, open your account, choose “Manage or cancel subscription”, and cancel in the Lemon Squeezy customer portal. The online cancellation is immediate—there is no email, phone call or retention chat required. The portal shows when your access ends.
After 14 days
We do not promise discretionary refunds outside the 14-day window, but mandatory consumer protections still apply. Contact us if a charge is duplicated, unauthorised or technically incorrect so we can investigate promptly.